Just like our filming on the day, we want the booking process to be as seamless and stress-free as possible, with minimal effort required on your part.
Here is a step-by-step explanation detailing the booking process:
- To find out if we’re available either phone 07891876023, email info@confettiandsilk.co.uk, use the contact form, or submit the completed instant quote builder we have as part of our pricing page (this way we get an idea of what you’re looking for right away).
- If we’re available on your date, you’ll then need to decide which type of film you want. At this point it can be helpful to have a quick 5-10 min chat by phone or video call. You don’t need to include this step but around 50% of our clients do before anything is formally signed and agreed.
- Let me know either on the call or by email afterwards if you’re happy to go ahead. The contract will land in your inbox quickly for your signature. It’s an online contract, so you can e-sign via your computer or your phone. Once signed, the contract comes back to us for a final check through before we countersign. You will then receive a copy of the completed contract by email.
- An automated invoice is sent to your email address. It contains a breakdown of the costings for your booking, as well as the amounts due for the deposit (deposit is 50% of your total booking value) and final balance.
- Payment is via bank transfer. Once received safely, we will send you a digital receipt. At this point your date is reserved. If you want to review your contract or invoice at any point in the process, it will be available to view in your client area for the duration of the booking and some months after completion.
- A month to two weeks out from the wedding we’ll get in touch with you to arrange a call to discuss the details of your day. This call will probably last about 20-30 minutes. We’ll talk through the timeline of the day and get all the information we need to ensure we make your film the best we can.
- After the details call, the remaining balance will be due. As before, you will receive the invoice by email. Once the final amount is paid by bank transfer, you will receive an email receipt.
- Now that’s done, we are set! We’ll see you on the day of your wedding!
From time to time and with the uniqueness of every wedding, of course there may be times when you want to touch base with us about any changes or with questions. That’s absolutely fine!
We pride ourselves on always responding without delay.
Send us an enquiry now and let’s get you booked in!
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